ETF User Portal
Professional Services
Business Challenge
The Education & Training Foundation (ETF) engaged Flyte to design, build, and maintain a registration and user portal which was to be the single point of account creation for an external user into the foundation’s site.
The Solution
Design, build, and maintain a registration & user portal
Azure / Web Application
Upon registration, the user would be able to create an account to access ETF’s resources, CPD, and courses.
The solution was to enable:
- Account creation and sign-up by external users.
- Portal to sign in to ETF services using single user credentials.
- Self-service password and forgotten password functionality.
- Ability to add or edit information in the user profile.
- Allow for mandatory/ optional fields.
- Ability to capture different data fields with guidance (e.g. What characters required for password), show/hide password option, option for tool tips attached to fields, error messaging/recovery, field validation (e.g. ticks when correct data is input).
- Ability to configure a dynamic field pulling data from a database.
- Add and update marketing preferences.
- Links to other ETF websites, programmes, resources and content from the portal.
- Ability for ETF to content manage text and CTAs in order to keep messaging updated as required.
The Result
Following the successful deployment of the solution, Flyte have continued to work with ETF to support the solutions and continue to scope and develop additional functionality as it is required.
Flyte developed a Single Sign-On portal using Azure B2C in addition to the creation of a User Portal for account administration which acts as a launching point to connect to the wider services within the ETF ecosystem. A challenge faced and conquered was the adaption of the above SSO user journey where a bespoke sign up process was required to meet the requirements set out by ETFs shareholders and governing bodies.
In addition to this, we implemented a bespoke Single Log-Out process which works across all systems connected via SSO. The main challenge with this feature was creating a separate solution with each connected system to run on a different technology stack, with it’s own sign on and log out process. A key consideration was how modern user agents (browsers) are blocking access to Third-Party Content which prevented the ability to use B2C’s Front Channel Logout process and an alternative solution was required.
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