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Digital Transformation

Case Study

Glasgow Alliance to

End Homelessness

Established in 2020, the Glasgow Alliance to End Homelessness (GAEH) sees organisations across the city working together with shared responsibilities and a unified drive to make the changes that are necessary to improve outcomes and experiences for people at risk of or experiencing homelessness.

Business Challenges

  • New organisation

  • Hybrid working

  • Bring your own device 

  • Sensitive data

Solutions Provided

  • Azure Virtual Desktop 

  • Microsoft 365 Implementation

  • Microsoft Cloud Security

  • Veeam Backup for Microsoft 365

Business Challenge

The Alliance is a collaboration of organisations who are on a mission to end homelessness in Glasgow by 2030. We engaged as they were forming the organisation, and were tasked with building a technology infrastructure which allowed users to manage data, work, and collaborate securely from various locations and with other work responsibilities to separate organisations.

Our Solution

Cloud Cover implemented Azure Virtual Desktop (AVD), Microsoft’s Virtual Desktop Infrastructure (VDI) solution to allow staff to securely work while operating a BYOD (Bring your own device) policy. We also led the full implementation of Microsoft 365 including SharePoint, OneDrive, Teams, Exchange, etc., to handle communication, data management, and collaboration for the alliance. Cloud Cover worked with the Alliance to leverage the enterprise-grade security functionality available with their E3 License including MDM with Intune, MFA (Multi Factor Authentication), conditional access policy, and more.


  • Secure cloud-based workspace with AVD

  • Ability to collaborate from anywhere with M365

  • Secure data management with SharePoint




      The entire process has been excellent. The Cloud Cover IT team have been responsive, knowledgeable, and supportive throughout planning, implementation, and ongoing delivery.

      David Kidd, Leadership Team, Glasgow Alliance to End Homelessness