Cloud Cover IT is now Flyte – Find out more

Our Support

Peace of mind and proactive maintenance

Our Solutions

A key aim of all Flyte Power Platform developments is to deliver solutions which our customers can rely on and can be adapted to the ever-changing technology landscape over time.

To ensure these goals are met, we offer comprehensive on-going Support and Consultation packages to suit the needs of all customers and solutions.

In addition to offering support on our own developments, Flyte also offer fully bespoke support and consultation services for any
customers who have existing Power Platform solutions.

Perhaps your in-house expert has moved on, or the capacity to manage existing solutions is no longer available? The Flyte Power Platform Support Service can help you bridge these gaps and ensure you can always rely on your technology.

Break Fix Support

Available for all Flyte Developments
  • Ongoing maintenance of developed solution(s)
  • Proactive monitoring and maintenance for Microsoft upgrades and patching
  • Support desk team for bug/ break fix within agreed SLAs
  • Available through Flyte Customer Portal or emailing support@

Break Fix Support +

Available for all Flyte Developments

All aspects of Break Fix Support plus-

  • Dedicated Support team with enhanced, prioritised SLAs
  • 1st line user support, education and update communications
  • No. of dedicated development days per annum to deliver solution enhancements and ongoing optimisation
  • Dedicated Customer Success Manager and reviews of M365 infrastructure

Power Platform Consultancy & Support

To support 3rd party Power Platform Developments
  • Pre-existing Solution evaluation and mapping
  • Identification of any vulnerabilities and recommendations
  • Developing Solution Roadmap and planning future capability
  • Ongoing, tailored Solution Support to suit requirements

Support form

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