Power Platform Support
Professional Services
Business Challenge
Dunelm Geotechnical relied on a suite of Power Apps solutions to support key business processes. To ensure these applications remained reliable, secure, and effective, they engaged Flyte to provide bespoke Power Platform Support. This service helped mitigate operational risk, maintain business continuity, and maximise the value of their Power Platform investment.
The Solution
Flyte reviewed all Power Apps for purpose, usage, and vulnerabilities, and provided ongoing support through regular check‑ins.
Power Platform / Power App Support
Flyte carried out an initial assessment of Dunelm Geotechnical’s Power Apps solutions, reviewing how each application was used, who relied on it, and where potential risks existed. The findings enabled the team to address vulnerabilities and strengthen the overall solution landscape.
The ongoing support package included regular check-ins, creating a collaborative feedback loop between Flyte and Dunelm.
The Result
Flyte provide ongoing Power Platform Support and are developing a new Learning Management System and Asset Management Power App solution.
Flyte has continued to provide ongoing Power Platform Support for Dunelm Geotechnical, helping to ensure that its business-critical applications remain secure, reliable, and aligned with evolving organisational requirements.
With a dedicated support partner in place, Dunelm now benefits from proactive management of its Power Apps environment, with identified vulnerabilities addressed and a clear escalation path established for any issues that arise. Regular review meetings create a continuous feedback loop, enabling potential problems to be identified and resolved quickly while ensuring the platform continues to meet the needs of its users.
The success of the support engagement has strengthened Dunelm’s confidence in both the Power Platform and its partnership with Flyte. As a result, the relationship has expanded beyond support services, with Flyte now developing a new Learning Management System and Onboarding solution built on Microsoft 365, SharePoint, and Power Platform technologies.
These new solutions will further streamline operations, improve access to business information, and maximise the value of Dunelm’s Microsoft investment, demonstrating how a trusted support partnership can evolve into a broader programme of digital transformation.
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