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How We Use Teams: IT Helpdesk

How We Use Teams: IT Helpdesk

Here’s how Microsoft Teams is an essential tool for our IT Helpdesk and field engineers Microsoft Teams is the central hub for communication, collaboration and teamwork for us here at Cloud Cover IT. And we’re not the only ones; since its launch in March 2017,...
Microsoft Teams webinars now LIVE on YouTube

Microsoft Teams webinars now LIVE on YouTube

Ideal for beginners or for those in need of a refresh, our webinars cover how to get started, how to collaborate and how other platforms integrate with Teams Looking for help with Microsoft Teams? Then look no further than our new series of Teams webinar videos,...
In the spotlight: Jim Murray and Jamie McBride

In the spotlight: Jim Murray and Jamie McBride

In a historic month for CCIT and the world at large, we highlight two team members who have really pulled out all the stops for our clients More than 2000 users set up to work from home; over 2500 support requests processed; no client left without a remote working...
Free webinars for Microsoft Teams, Office 365 and more

Free webinars for Microsoft Teams, Office 365 and more

We’re offering free Platform Immersion Webinars and bespoke training for anyone working from home due to the coronavirus With many of us now working from home, digital solutions which enable remote working are becoming increasingly fundamental in keeping us connected...
What a week!

What a week!

Reflecting on the first week of life under COVID-19 as the world began working from home It has been a truly historic week as much of the world’s workforce has made the transition to working from home, in line with government advice aimed at slowing the spread of...
CCIT heads to San Francisco to enhance SharePoint services

CCIT heads to San Francisco to enhance SharePoint services

By Alasdair Gauld Last week, I was lucky enough to jet off to San Francisco, along with Cloud Developers Ross Watson and Ben Gleaves. The main reason for the trip was to meet up with one of our partners, SP Marketplace, based out in Penn Valley, CA. In our work with...