IT support

5 Benefits of Carrying Out a Data Discovery

Data discovery is the process of carrying out a deep dive into your organisation’s data to gain valuable insights. Carrying out a successful data discovery can benefit your organisation in many ways.

How to Protect Your Organisation from Cyber Risks

As the reliance on technology increases, the volume and intensity of cyber-attacks is also unfortunately rising. In 2021/2022, the cost of losses caused by cybercrime was £3 billion in the UK alone. Organisations of all different shapes, sizes, and...

IT Managed Services v In-House IT: What’s the Difference?

Gordon Fleming is the Head of Technology and Operations at Cloud Cover IT. He has experience of working as both an IT Managed Service provider, and as a member of an in-house IT department. Below, he examines the main differences between the options,...

How We Use Teams: IT Helpdesk

Microsoft Teams is an essential tool for our IT Helpdesk and field engineers. Jim Murray explains why.